Frequently Asked Questions
Everything you need to know about shopping with Pink Pineapple Works
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order is placed, you can track its progress through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.
Are your products ethically sourced?
At Pink Pineapple Works, we prioritize quality and ethics. we partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.